Refund Policy

Refund Policy

At Samnore, we want you to be completely satisfied with your purchase. If you’re not, we’re here to help.

Returns
You may return unopened and unused products within 30 days of purchase. To initiate a return, please contact our customer service team at support@samnore.com.

Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days, and the credit will be automatically applied to your original payment method.

Exchange Policy
If you received a damaged or incorrect item, please contact us within 7 days of receiving your order to arrange for an exchange.

Non-Returnable Items
For hygiene reasons, we cannot accept returns on opened or used products.

Late or Missing Refunds
If you haven’t received your refund within 7 business days, first check with your bank. If you still need assistance, please contact us at support@samnore.com.